PRIVACY POLICYSculp'tor (
sculptorbali.com)
Last updated: 08.08.2026
- WHO WE ARE
This Privacy Policy applies to the website
sculptorbali.com and to the services provided by:
PT Pemahat Kesehatan Kecantikan, operating as Sculp'tor, with clinics in Canggu and Bukit (Ungasan), Bali, Indonesia.
Registered address: Jalan Dharmawangsa, Kelurahan Benoa, Kecamatan Kuta Selatan, Kabupaten Badung, Provinsi Bali, Indonesia.
Contact for privacy matters: Email: sculptorbali@gmail.com Phone / WhatsApp: Canggu +62 851- 9059- 3900, Bukit +62 851- 9137- 8917
In this policy, "we", "us" and "our" refer to Sculp'tor / PT Pemahat Kesehatan Kecantikan. "You" refers to any visitor of our website or client of our clinics.
This Privacy Policy is issued in accordance with Indonesia's Law No. 27 of 2022 on Personal Data Protection (Undang- Undang Pelindungan Data Pribadi, "UU PDP") and describes how we collect, use, store, share and protect personal data.
2. PERSONAL DATA WE COLLECT
Depending on how you interact with us, we may collect:
- Identity data: full name, date of birth- Contact data: phone number, WhatsApp number, email address, Instagram handle- Booking and service data: appointment history, selected services (such as Face Therapy, Body Programs, Osteopath, Manual Therapy, Slim Therapy, Lymphatic Drainage, Japanese Ritual, Face Cleansing), preferences, notes made by our administrators or therapists- Health-related data: information you voluntarily share that is relevant to your session (for example allergies, injuries, pregnancy, contraindications). This is treated as specific (sensitive) personal data under the UU PDP and is collected only with your explicit consent and only to the extent necessary to provide a safe service- Communication data: messages exchanged with us via WhatsApp, Instagram or email.
- Website usage data: pages visited, device and browser information, approximate location, collected automatically through cookies and similar technologies - Data relating to minors: where a client is under 18 years old, we additionally collect the name and contact details of a parent or legal guardian, and process the minor's data only with that parent's or guardian's verifiable consent.
3. HOW WE COLLECT PERSONAL DATA
- Directly from you, when you contact us via WhatsApp, Instagram, email or phone to book or ask about a service- Directly from you or your parent/guardian, during your visit to our clinic- Automatically, through cookies and analytics tools when you browse our website- From parents or legal guardians, where the client is a minor.
4. COOKIES AND ANALYTICS
Our website uses cookies and similar technologies, including:
- Google Analytics, to understand how visitors use our website (pages viewed, time on site, general location, device type)- Meta Pixel, to measure the effectiveness of our advertising on Facebook and Instagram and to show you relevant ads.
These tools may collect data such as your IP address, browser type, device identifiers and browsing behavior. Some of this data may be transferred to and processed by Google and Meta outside Indonesia, as described in section 8 below.
You can control or disable cookies through your browser settings. Disabling cookies may affect how the website functions, but will not prevent you from contacting us directly to book a service.
5. WHY WE PROCESS YOUR PERSONAL DATA (PURPOSES AND LEGAL BASIS)
We process your personal data for the following purposes, on the following legal bases under the UU PDP:
- To respond to enquiries and book appointments — based on your consent and on steps taken at your request prior to entering into a service arrangement- To provide services safely (for example, taking contraindications into account) — based on your explicit consent, given the sensitive nature of health-related data- To communicate with you about your bookings, follow-ups and clinic updates — based on your consent and our legitimate interest in maintaining the client relationship.
To manage our client relationship through our CRM system - based on our legitimate interest in operating our business, balanced against your rights To analyze and improve our marketing and website performance - based on your consent (cookies/analytics) To comply with Indonesian legal, tax and accounting obligations - based on legal obligation Where the client is a minor, to obtain and record parental/guardian consent before processing the minor's data
You may withdraw consent at any time by contacting us at sculptorbali@gmail.com, without affecting the lawfulness of processing carried out before withdrawal.
6. WHO WE SHARE YOUR DATA WITH
We do not sell your personal data. We may share it with:
Kommo CRM, which we use to manage client communications, bookings and our sales pipeline Altegio, which we use for clinic scheduling and management WhatsApp (Meta), as our primary messaging channel Google Analytics and Meta Pixel, for website analytics and advertising, as described in section 4 Professional advisors (such as accountants or lawyers) and government authorities, where required by law Any future service providers we engage to operate our booking, communication or Al- assisted client analysis systems, under agreements that require them to protect your data in line with this policy and the UU PDP
We do not share health- related data with third parties for marketing purposes.
7. AI-ASSISTED PROCESSING
We may use AI- based tools to help analyze client communications and improve our service quality and response scripts. Where this involves your personal data, it is carried out under the same purposes and safeguards described in this policy, and you may object to automated processing by contacting us at sculptorbali@gmail.com.
8. INTERNATIONAL DATA TRANSFERS
Some of our service providers (including Google, Meta and our CRM/software providers) may store or process data on servers located outside Indonesia. Where this occurs, we take reasonable steps to ensure that such transfers are protected to a standard consistent with the UU PDP, including relying on the provider's own compliance safeguards and, where available, contractual protections.
9. DATA RETENTION
We retain your personal data for as long as you remain an active client and for a reasonable period afterward to maintain our client relationship, respond to any follow- up needs, and meet our legal, tax and accounting obligations under Indonesian law. Where no legal minimum applies, we aim to review and delete data that is no longer needed. You may request earlier deletion of your data at any time, as described in section 10, and we will action this unless we are legally required to keep it.
10. YOUR RIGHTS
Under the UU PDP, you (or, for a minor, their parent/legal guardian) have the right to:
- Be informed about how your data is processed- Access and obtain a copy of your personal data- Correct inaccurate or outdated data- Withdraw consent to processing- Request deletion of your personal data, where legally possible- Object to processing carried out for direct marketing or automated decision-making- Request that we stop or restrict processing in certain circumstances- Lodge a complaint with the relevant Indonesian data protection authority
To exercise any of these rights, contact us at sculptorbali@gmail.com or via WhatsApp. We will respond within a reasonable time in accordance with applicable law.
11. CHILDREN'S DATA
We provide services to clients under 18 years old. Where a client is a minor, we process their personal data, including any health- related information relevant to the service, only with the verifiable consent of a parent or legal guardian, who may exercise all rights described in section 10 on the minor's behalf.
12. DATA SECURITY
We take reasonable technical and organizational measures to protect your personal data
against loss, misuse, unauthorized access, disclosure, alteration or destruction, including restricting access to client data within our team and using reputable third- party platforms (Komm, Altegio, WhatsApp) for storing and managing client information.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The updated version will be posted on this page with a revised "Last updated" date.
14. CONTACT US
If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: sculptorbali@gmail.com WhatsApp Canggu: +62 851- 9059- 3900 WhatsApp Bukit: +62 851- 9137- 8917
PT Pemahat Kesehatan Kecantikan Jalan Dharmawangsa, Kelurahan Benoa, Kecamatan Kuta Selatan, Kabupaten Badung, Provinsi Bali, Indonesia
This response is AI-generated, for reference only.
